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Accident Report Book
Burn Dressings
Cold/Hot Treatments
Cotton Wool
Disposable Aprons
Dressing Pads
Dressing Strips
Empty Boxes
Eye Pads
Eye Treatments
First Aid Kits
Medical Equipment Stretchers/Couches
Medical Gloves
Response Kits
Resusitation Equipment
Sports Sprays
Stop Bleeding
Triangular Bandages
Wound Dressings
Wound Protection Spray


Terms & Conditions

1. The contents of this web site are directed solely at those who access the site from the UK. Your use of this web site and any purchase by you on this web site of any products is governed by Northern Ireland Law and will be deemed to have taken place in Northern Ireland and subject to the exclusive jurisdiction of the Northern Ireland courts.
2. Hilditch Martin Services has taken care in the preparation of the content of this web site. To the fullest extent permitted by the law Hilditch Martin Services disclaims all warranties of any kind with respect to the content of this web site.
3. Hilditch Martin Services and its directors or related companies shall not be liable for any losses or claims arising directly or indirectly from use of this web site except that this exclusion of liability does not apply to any damages in connection with death or personal injury caused by the negligence of Hilditch Martin Services, its directors or employees.
4. All content of this web site is for information purposes only and is not a substitute for professional medical advice, rather it is designed to support, not replace, the relationship between you and your healthcare providers. You should make sure that you carefully read all product packaging and labels prior to use. If you have, or suspect you may have a health problem you should consult your doctor. Please consult your doctor before taking any new product, particularly if you are already under medical care.
5. Any links on this web site to other web sites are provided for your interest only and Hilditch Martin Services has no control over these sites and so no responsibility or liability for their content and the links do not imply any endorsement of content.
5. If any of these terms are held to be invalid or unenforceable then the validity and enforceability of the remaining provisions shall not be affected.
7. Once an order has been placed, the transaction is processed manually at the premises of Hilditch Martin Services. No direct bank online transfers are in process at the moment.
8. EU residents pay the VAT inclusive price (VAT at appropriate rate, currently 17.5%).
9. These terms and conditions do not affect consumer statutory rights.
10. Errors and omissions excepted.
11. Returns Policy -
  At Hilditch, we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items, so below is our returns policy.
  For all items:
  Our "no quibbles" guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original unopened condition, within 30 days, and we will issue a full refund for the price you paid for the item.
  Defective items:
  You can always return items if they are defective. Please note: we only accept returns of items that have been opened if they are defective. Please see "To return an item" below for details of how to return defective items to us.
  Delivery charges:
  If you are returning an item because of an error on our part or because it is defective, we will be happy to refund the delivery charges incurred in sending the item to you and your costs in returning it to us. Otherwise you will be responsible for those charges and the costs of any other services provided to you in connection with your purchase.
  To return an item:

To return an item, please enclose a note giving the reason for the return, wrap the package securely and send the package to the address below. In the case of a defective product, please provide a full description of the fault and return the defective item in its original box (if any), with all warranty cards, licences, manuals and accessories. Then send the package to the address below:

Gary Hilditch
EJ Hilditch & Co Ltd
25a Tamar Street
Belfast, BT4 1BR
Co. Down
028 9045 0895

For your protection we recommend that you use a recorded-delivery service.
This returns policy does not affect your statutory rights.

  Please note:
  We will send you an e-mail to let you know when we have processed your return.
  Cancelling an item:

Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any item within seven working days of delivery. This applies to all our products.
To cancel this contract, please fill out the back of the delivery slip that accompanies your items, giving the reason for the return as "Contract cancellation". Please package the relevant item securely and send it to us with the delivery slip so that we receive it within seven working days of the date that the item was delivered to you. The return address is:

Gary Hilditch
EJ Hilditch & Co Ltd
25a Tamar Street
Belfast, BT4 1BR
Co. Down
028 9045 0895